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Manager Operations

Be part of an iconic story.

PVH is the growth platform for Calvin Klein and TOMMY HILFIGER. Through driving brand strength and relevance, we are connecting our global, iconic brands closer to where the consumer is going than ever before, today and with future generations. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.

The Team

This role sits in the Global Brand Marketing structure that defines and executes the marketing strategy and delivers all creative content for Tommy Hilfiger globally. It is made up of Brand Strategy, Product Marketing, Creative Direction and Operations pillars. The Operations pillar is the function which produces and scales all of Tommy Hilfiger’s global brand content (still, video, PDP, design, copy & guidelines). It’s the resourcing and planning backbone of the Global Brand Marketing organization and makes sure the teams are set up for success in executing the TH Global Brand Playbook. Furthermore, it manages all content budgets and is responsible for the systems and processes needed to scale output.

The Position

The Manager Operations is responsible for ensuring the right resourcing of teams and delivering creative content to brief, on time and within budget. Acting as a key point of contact within the Global Brand Marketing team, interacting with a wide group of stakeholders spanning the Global Marketing department, the Operations Manager works in close collaboration with the Creative Direction pillar as well as the Production & Operations team to make sure incoming projects are resourced.

Facilitating a seamless workflow and the smooth running of production resources, the Operations Manager ensures optimized delivery of quality creative assets across the Marketing functions and in line with business priorities. Building and maintaining positive partnerships with vendors and freelance resources, the Operations Manager secures external resources as required.

This is a dynamic role offering opportunity to positively impact both work and people.

Responsibilities (including but not limited to)

• Inbounding and prioritizing briefs and content needs, ensuring production efficiency and alignment with business objectives

• Managing workflow and operations for a team of designers and project managers, securing copy writer and art director resource on a per-project basis

• Creating and championing team workflows and processes

• Pipeline planning, in collaboration with Senior Directors and Senior Manager Production

• Sourcing and management of external resource

• Onboarding of new starters

• Maintaining the Design server, including the archiving of projects and population of assets folders

• Purchasing of new fonts, managing usage licenses

• Managing design vendor relationships

The Ideal Candidate

• Minimum of 7 years’ experience in a creative agency / design studio environment

• A degree in graphic design/digital design, visual communication or other design-related field is preferred

• A deep understanding of balancing workflow and process within a creative environment

• Full knowledge of the needs of building and managing an integrated design studio

• A dedication to delivering the best creative work, on time and on budget

• The ability to juggle multiple priorities with ease, employing a flexibility that allows the re-prioritization of tasks and quick reaction to last-minute requests, all while remaining calm and diplomatic in fast-paced, pressured situations

• Capability to deliver amidst ambiguity and diverging opinion

• An effective collaborator who builds bridges with teams and stakeholders

• An enthusiastic team-player who is also self-initiating and motivated to work autonomously. One who enjoys working with others, sharing knowledge and best practices across the teams. Who strives to continually improve both the end result and the way we get there

• Business level fluency in spoken and written English

Be valued.

In the heart of Amsterdam, PVH EMEA is home to the global headquarters of Tommy Hilfiger and the European offices of Calvin Klein. We are the home to 2500 big thinkers, natural entrepreneurs, and challenge seekers from all kinds of backgrounds.

• How we support you: choose the hybrid setup and working hours that suit you, in addition to meeting-free Fridays, work from anywhere 4 weeks a year, 25 days of paid holidays, mental health days, parental leave, home office allowance, commuting allowances, employee assistance programs, and pension schemes

• Wellbeing: exclusive onsite gym and fitness classes, personal training, meditation studio, sports clubs, in-house physio, and receive access to our nutritional and wellbeing programs

• Campus: extensive food and beverage offerings, top-notch restaurant, barista coffee bars, sky bar, monthly social events, weekly Thursday drinks, game nights, and campus-themed activities that will keep your social life busy

• Develop your career : whether you lead a team or contribute your own expertise, everyone is a leader at PVH. PVH University curates and delivers training programs for you to continuously develop your professional and personal goals

• Be at the forefront: stay closely connected to our brands, Calvin Klein and Tommy Hilfiger, and be a part of seasonal market launches, sample sales and receive employee discounts!

Be part of it.

PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.

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DIVERSITY & EQUAL OPPORTUNITY We are committed to recruiting, training and providing career advancement to all associates regardless of gender, race, religion, age, disability, sexual orientation, nationality, or social or ethnic origin. Diversity in the workplace is encouraged. Bigotry, racism and any form of harassment or discrimination is not tolerated.