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Systems Analyst, OMS

POSITION SUMMARY:

The Systems Analyst – OMS role based in Bengaluru, India will be part of Global Logistics Fulfillment Team to work on design and implementation of Order Management projects and enhancements to enable a platform, which conforms to PVH Corp’s strategic and operational requirements.

The candidate must possess the skills and experience to work effectively across project teams within the Global Value Chain & Cross functional IT organization.

The ideal candidate will have functional and technical implementation experience with Order Management application in the areas of order capture and Enterprise inventory flows.

PRIMARY RESPONSIBILITIES/ACCOUNTABILITIES OF THE JOB:

• Work with guidance from IT Development Manager and Technical Specialist on new projects, support tasks, and testing

• Support project teams to ensure changes and enhancements within the application are properly tested before deployment to production

• Perform application configuration & install Software enhancements in lower environments

• Work with Cross Functional project teams on project & support tasks

• Be on rotational on-call support

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QUALIFICATIONS & EXPERIENCE:

Experience:

• Minimum 4-6 years’ work experience as a functional/system analyst with Order Management solutions preferably Manhattan DOM or similar competing product.

• Understating of Order Management processes like order capture, order allocation, order fulfillment, inventory management and item catalog management.

• OMS architecture with understanding of database modelling, integration architecture and protocols, SOAP/REST APIs etc.

• Good understanding of SOA and Integration concepts

• Experience with JMS messaging, XML, XSLT, XPath

• Experience in System Configuration using SQL or Postman API to setup multiple functionalities to align with Business requirements

• Proficient with SQL, MySQL, UNIX Scripting and Big Query.

• Exposure to the tools like Jenkins, GIT, JIRA is desired

• Experience with Cloud Computing such as Google Cloud Platform (GCP) or AWS is a plus

• Experience with BI Tools like Business Objects or Cognos is a plus

• Working knowledge of Integration tools like MuleSoft or webMethods or TIBCO is a plus.

• Experience with Change Management and Issue reporting on Service Now (SNOW) a plus

Education: Bachelor’s degree in Computer Science, Engineering or relevant field.

Skills:

• Functional & Technical knowledge of Order Management, Warehouse Management and/or supply chain, and retail processes

• Functional understanding of Omni-Channel concepts

• Buy Online Pickup From Store, Ship from Store, Endless Aisle/Save the Sale Etc.

• Knowledge of Business Intelligence strategies and data warehousing.

• Understanding of Distribution Center and Logistics processes.

• Ability to collaborate with other Supply Chain, E-Commerce technology teams, and Business Partners

• Comprehensive understanding of testing concepts

• Ability to write test scripts, coordinate testing steps with partnering teams, and track issues to resolution

• Diagnose if reported issues are code bugs, user error, or configuration errors

• Excellent interpersonal, verbal, and written communication skills required

• Demonstrates strong analytical and problem solving skills

• Work with Business Analyst and to create playbooks for Helpdesk support users to follow

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INTERNAL & EXTERNAL CONTACTS:

Internal: All Cross-Functional IT Teams

External:

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SUPERVISORY RESPONSIBILITIES:

Direct: None

Indirect: None

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BUDGETARY RESPONSIBILITIES: None

DECISION MAKING: Limited to project and/or support tasks

RESOURCEFULNESS/CREATIVITY:

• Experience in working with teams located in different geographical locations and time zones

• Ability to work independently and prioritize multiple tasks/projects at one time

• Requires strong communication skills and the ability to foster teamwork across multiple groups and/or regions.

• Creative problem solver

• Ability to recommend workarounds for issues when possible to maintain business continuity

ENVIRONMENT:

• Must be able to work in a fast-paced environment and handle multiple tasks simultaneously.

• Working in geographically dispersed teams.

• This is a global role based in Bengaluru, India

DIVERSITY & EQUAL OPPORTUNITY We are committed to recruiting, training and providing career advancement to all associates regardless of gender, race, religion, age, disability, sexual orientation, nationality, or social or ethnic origin. Diversity in the workplace is encouraged. Bigotry, racism and any form of harassment or discrimination is not tolerated.